Privacy Policy

Last updated: August 3, 2026

MY.TUNZ ("we", "our", "the app") is a song creation service. This policy explains what data we collect, why, and how we protect it.

1. Information We Collect

When you use MY.TUNZ, we collect:

• Song requests: The theme, genre, mood, and language you select to generate a song.
• Device information: Browser type and operating system (from standard HTTP headers), and the continent your request came from (for example “EU” or “NA”).
• Transaction records: A unique song ID, timestamp, and the generated audio URL for each request.
• Purchase and credit records: When you buy song credits, we store the payment reference from our payment provider, the recovery code we issue you, how many credits were bought, and a record of every credit added or spent.
• A customer reference from our payment provider: An opaque identifier (for example ctm_01…) that Paddle assigns to a buyer. We store it so that a second purchase adds to the credits you already hold instead of creating a separate balance.

We do not store your IP address. Cloudflare passes it to us so we can verify you are not a bot, and it is used for that check and then discarded — never written to our database or logs. Where we previously recorded it, those records have been erased. Continent is stored instead: with only seven possible values it tells us which parts of the world to support, and identifies nobody.

That customer reference is pseudonymous personal data. On its own it identifies nobody, but Paddle can link it to you, so we treat it as personal data: it is listed here, it is covered by the deletion right in section 7, and we do not use it for anything beyond matching your purchases to your credits.

We do not collect or store names, email addresses, passwords, or payment information. We never see your card details, and your email address stays with our payment provider — we do not keep a copy. If we ever need to email you, we ask Paddle for the address at that moment and do not retain it.

2. How We Use Your Information

• To generate and deliver your requested song.
• To allow you to retrieve your song using a Song ID.
• To monitor service health, prevent abuse, and troubleshoot errors.
• To display relevant advertisements via third-party ad networks.

3. Third-Party Services

We use the following third-party services:

• AI text generation service: Generates song lyrics based on your input. Your theme, genre, and mood are sent to their API.
• AI music generation service: Generates music audio. Lyrics and style prompts are sent to their API.
• Paddle: Processes payments and acts as merchant of record. You enter your payment details and email address with Paddle, not with us; they hold that information under their privacy policy. They send us a payment reference and a customer reference so we can credit your purchase.
• Cloudflare: Provides security, CDN, and bot protection. May set cookies for security purposes.
• Google AdSense: Displays advertisements. Google may use cookies and device identifiers to serve relevant ads. See Google's ad policy.

4. Cookies and Local Storage

MY.TUNZ does not set cookies. We do save a small amount of data in your browser's local storage. This stays on your device and is never sent to us automatically:

• Song credits: Your recovery code and how many credits it currently holds, so the app can show your balance without asking you to type the code every time. Your credits themselves live on our servers, not in your browser.
• Preferences: Your chosen interface language and colour theme.

This storage exists to deliver the service you purchased. It is not used for tracking, profiling, or advertising.

Clearing your browsing data, using private browsing, or switching to another browser or device will remove it. Some browsers, including Safari, also clear this kind of storage automatically after a period of inactivity. Your credits are not lost when this happens: they remain on our servers, and you can recover them with the recovery code shown after checkout, or with the order number from your purchase receipt.

Third-party services (Cloudflare, Google AdSense) may set their own cookies for security verification and ad personalization. You can manage cookie preferences in your browser settings.

5. Data Retention

• Transaction logs are retained for up to 90 days for troubleshooting purposes. They record the song you asked for and its outcome, not who you are.
• Purchase and credit records are kept while your credits remain valid, which is 24 months from your last purchase or last song. We keep the record of the purchase itself for longer where tax or accounting rules require it.
• Generated songs are stored on our own storage so they stay playable in My Songs. We keep them for as long as we operate the service, or until you ask us to delete them. The AI provider's own copy expires on their schedule, which is why we keep ours.
• A song records what you asked for, not who you are. If the description you wrote mentions a person, that text is part of the song and the lyrics — see section 7 for how to have it removed.

6. Data Security

We protect your data using:

• HTTPS encryption for all connections.
• No IP addresses stored, so there is no address log to leak or subpoena.
• Cloudflare WAF and DDoS protection.
• API key authentication and rate limiting.
• No storage of names, email addresses, passwords or payment details.

7. Your Rights

You may:

• Request deletion of your transaction data, including the customer reference described in section 1, by contacting us with your recovery code or order number. Deleting it forfeits any unused credits attached to it, since that record is what links the credits to you.
• Request deletion of any song we hold for you, including its stored audio and lyrics, without deleting the rest of your record. Use this if a song names someone who would rather it did not exist.
• Opt out of personalized ads via Google Ad Settings.
• Use the app without creating an account.

8. Children's Privacy

MY.TUNZ is not directed at children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.

10. Contact

For privacy questions or data deletion requests, contact us at: privacy@mytunz.com

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